Shipping Info & Returns
Shipping Policy
Confirmed orders are usually shipped by the next day. Shipping time varies by region. We see that customers usually receive their orders within 5 to 10 days from date of placing the order.
Returns, Exchanges and Refunds...
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Products sold under clearance sale/ BOGO Sale cannot be exchanged or returned.
- Discounted items cannot be returned. We do offer exchange for sizing or quality issues based on inventory availability.
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Boxer shorts falls under non-returnable product since it's an innerwear.
To initiate a return or exchange, please complete the following steps:
To return your product or exchange, you should mail your product to:
Bstories, Karruna Label Building,
No:201/137, P.N Road, Mettupalayam Bus Stop (OPP to A2B),
Tirupur, Tamil Nadu - 641602. Ph. No. : 63694 55408.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs 3000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.